Privacy Policy

1. Introduction & Data Controller

DREWMAX is committed to protecting the privacy of our website visitors and business partners. This document outlines how we collect, use, and safe-keep personal data under the General Data Protection Regulation (Regulation (EU) 2016/679 - GDPR).

The Data Controller for your personal data is: Drewmax Urszula Anna Siekierska, with its principal place of business at ul. Ornecka 3E/28, 14-520 Pieniężno, Poland, registration number VAT ID: 5821084064.

2. Personal Data We Collect

We process information you submit voluntarily when filling our contact form, requesting pricing for wooden/plastic brush manufacturing batches, ordering our PDF product catalogue, or communicating with us by email or telephone:

• Full Name or Corporate Representative Name;
• Company registered names, address, VAT ID number (for B2B quotes);
• Contact details such as email address, phone numbers;
• Any additional requirements, specifications, or drawing attachments shared with us.

3. Legal Grounds and Purpose of Data Processing

We process your personal data on the following legal bases:

• Art. 6(1)(b) GDPR: For contract negotiation, drawing product specifications and technical quotes for custom private label orders;
• Art. 6(1)(a) GDPR: Based on your direct consent given via checkbox options on connection forms (such as sending catalog files);
• Art. 6(1)(f) GDPR: Our legitimate commercial interest to maintain relations with corporate suppliers, tracking web traffic, and answering requests.

4. Storage Period and Data Erasure

Your information will be retained only as long as is necessary to satisfy the commercial relations, legal tax audits, or pending manufacturer requirements:

• Data submitted in simple inquiries: up to 2 years from our last communication;
• Data concerning contract billing, sales order ledgers, and delivery dispatches: up to 5-10 years as mandated by local Polish administrative/fiscal codes.

5. Your Rights Under GDPR

Under European General Data Protection Regulation provisions, you have the following rights at any time:

• Right to Access: Ask and obtain a confirmation if we process your datasets and receive copies of your logs;
• Right to Rectification: Request changes or additions to outdated/incorrect details;
• Right to Erasure ("Right to be Forgotten"): Request total removal of non-fiscal data;
• Right to Restrict or Object to Processing: Ask us to limit or stop automated analytical usage;
• Right to Portability: Obtain a digital structured package of your provided data;
• Right to Lodge a Complaint: Set complaints to the national auditing body (UODO in Poland: ul. Stawki 2, 00-193 Warszawa).

To exercise any of your rights listed above, please email us directly at: info@drewmax.pro.

6. Third-Party Data Transfer

We never trade or rent your contact details. To execute orders, we may share essential corporate and delivery details with trusted third parties, including:

• Global shipping carriers and Polish courier partners (for sending physical palettes or sample brush logs);
• IT technical support providers who manage our server infrastructure and email boxes.

7. Cookie Usage Policy

To deliver an optimal, fast web browsing experience, we use standard temporary and persistent files ("Cookies"). Cookies allow us to analyze traffic flows, remember page version settings, and optimize technical loading speeds. You can configure your browser settings to decline cookie storage, which may limit some parts of form validation files.